We are sure you will love your new Hug Rug but if for any reason you feel you need to send it back please do it within 28 days and we will be happy to exchange or refund the money.
Return Postage and packaging costs are non-refundable but if the mat is faulty we will cover the cost for you, please keep proof of postage incase it gets lost on the way back to us.
Hug Rug C/o Worldnet Shipping,
WorldNet Shipping USA Inc
475 Doughty Blvd
Inwood, New York 11096