DELIVERY INFORMATION
Standard Shipping
7-10 Business Days Untracked
We work hard to meet our shipping timescales but occasionally, during very busy periods, orders may take longer than expected.
All our packages are lovingly designed, manufactured, packed and shipped from Clayton West, Huddersfield, England.
| Order Total | Delivery Cost |
| $0 to $50 | $7.95 |
| $50.01 to $75 | $9.95 |
| $75.01 to $100 | $11.95 |
| $100.01 to $150 | $13.95 |
| $150.01 to $200 | $15.95 |
| $200.01 to $300 | $17.95 |
| $300.01 to $400 | $18.95 |
| $400.01 + | $20 |
For locations outside of the USA - please contact us for a quote.
PLEASE NOTE
Orders shipped to destinations outside the UK and the EU may be subject to fees, duties, taxes or other charges, which are imposed by local legislation, and which may be due at the time of delivery. These are not calculated during checkout and are not collected by Phoenox . The recipient of the products is responsible for all customs formalities for their export and import, and will be required to pay any additional charges (if you are sending a gift, the recipient may be responsible or these amounts). You may want to consult your local customs office for more details about duties and taxes.
General
Delivery shall occur when the company or its carrier arrive at the address given to the company at time of order. Every effort will be made by the company to deliver goods within the period specified by the company, however such dates will not constitute part of the contract.
The company can accept no responsibility in the event that goods are left as instructed by you without your presence at the time of delivery.
If you fail to accept delivery of goods when delivered the company reserves the right to attempt delivery of the goods at a later date and to invoice you a further delivery charge.
Risk of damage to or loss of the goods shall pass to you upon delivery.